Skip to content

Roles and permissions

Everyone has one role at each school, and the role decides what they can see and do. If you belong to more than one school, you can have a different role at each.

PinkTower checks permissions every time, not only in the menu: typing the address of a page your role cannot use shows "You don't have permission to view this page."

Key: ✓ can do it · own only for their own class, children or bus · blank: cannot. Bus crew covers both bus drivers and bus conductors, who have exactly the same access.

The roles

Role In short
Administrator Full control of the school: staff, classes, students and guardians, fees, documents, the bus, communication and settings. A school can have several.
Teacher Works with the one class they are assigned to.
Nurse Health-focused: messages parents and reads children's medical documents. Never assigned to a class.
Bus driver Crews one school bus. Works with the children on that bus, never with classes.
Bus conductor Crews the bus alongside the driver, with exactly the same access.
Parent Sees and acts for their own children only.

School setup

Task Administrator Teacher Nurse Bus crew Parent
Invite and manage staff, nurses, bus crew and administrators ✓
Reset someone's two-factor authentication ✓
Set the school's display currency and grade levels ✓
Create, edit and delete classes, and assign teachers ✓
See classes ✓ own
Enrol and unenrol students ✓ own
Run the year-end promotion ✓
Manage the school's PinkTower subscription ✓

Students and guardians

Task Administrator Teacher Nurse Bus crew Parent
Create or remove a student ✓
Record a child as graduated or left ✓
See students ✓ full for own class, basic details for others basic details own bus roster own
Change a child's name, grade or date of birth ✓ own
Edit allergies, dietary needs, medical notes and emergency contacts ✓ own own
See and edit behaviour notes ✓ own
Add a guardian to a child ✓ own
Change a guardian's relationship, make them primary contact or unlink them ✓
Leave the school ✓

Documents and health

Task Administrator Teacher Nurse Bus crew Parent
Define required documents ✓
Upload a child's documents ✓ own
Approve or reject documents ✓
See and download documents ✓ medical only own
Check who is missing documents and send reminders ✓

Attendance and pickup

Task Administrator Teacher Nurse Bus crew Parent
Take attendance ✓ own
Attendance reports ✓ own
A child's attendance history ✓ own own
Report your own absence (Staff attendance) ✓ ✓ ✓ ✓
Report an absence for someone else ✓
Set the school closing time ✓
Record a pickup ✓ own
See who may collect a child ✓ own own
Add or remove people allowed to collect ✓ own
Send someone else to collect with a pickup code own
Check a pickup code at the gate ✓ own
Pickup history and reports ✓ own own (history)

The school bus

Task Administrator Teacher Nurse Bus crew Parent
Manage buses, crews and rosters ✓
Set the run times ✓
Mark children on and off the bus own bus
See a bus roster ✓ own bus
See a child's bus status ✓ own bus own

Communication

Task Administrator Teacher Nurse Bus crew Parent
Direct messages any parent parents of own class any parent own children's teachers, administrators and nurses
See every message thread at the school ✓
Post announcements school-wide or any class own class
Post stories ✓ own class
Send broadcasts ✓
See broadcast history ✓ ✓
Upload photos ✓ own class
See photos ✓ ✓ own
Favourite photos ✓
Delete a photo ✓ photos they uploaded
Create, publish and cancel events, and declare closures ✓
See the calendar ✓ ✓ ✓ ✓
Volunteer for an event ✓

Fees, supplies and reviews

Task Administrator Teacher Nurse Bus crew Parent
Set up terms, fee types and amounts ✓
Connect the school's bank account ✓
See payment records ✓ own
Pay fees ✓
Refund a payment ✓
Supply catalogue and grade lists, and issuing stock to classes ✓
Record what a class uses ✓ own
Review a teacher ✓
Read employee reviews ✓